Surprise billing or balance billing is not just a problem specific to the air ambulance industry. The healthcare landscape itself is riddled with it. We have seen far too often that people who opt for a medical flight service receive huge bills that are not covered by the insurance network.
As a result, they end up liable to pay the surprise bill to the air ambulance service provider. While we often see that the money is waved off or a huge discount is offered, it is still an inconvenience and often a point of friction between the consumers and the medical flight company.
Is the Air Ambulance Industry Doing Enough?
Doubts are often raised whether the air ambulance industry is doing enough to keep the costs in check. While it is undeniable that there are some bad actors, the industry experts reveal that going in-network is not an option. The reason is the unfair reimbursement rates they say.
At the current time, the cost projections by the air ambulance industry and what the insurance companies are willing to reimburse are poles apart. Of course, there are some initiatives like memberships that medical flight companies offer, but not many are able to get the full benefits of such initiatives as consumers do not feel that necessity to pay extra, in addition to their insurance premiums.
What Can the Air Ambulance Industry Do Further?
It all comes down to negotiations. It is imperative that the air ambulance industry has a healthy discussion with the insurance companies to arrive at a fair reimbursement rates. The industry must be flexible enough to ultimately join the insurance networks.
Moreover, there is a necessity to present their points of view to the government so that there is a clear understanding of the roadblocks. The ultimate aim must be to unburden the common man.
Cost saving seems to be the concern of the air ambulance industry in recent times. While there are several resources like the hangar and quality maintenance that cannot be contained, there are certain aspects that technology can help with. Fuel efficiency and route mapping are among those. In fact, the two are closely connected to each other, especially when it comes to long-distance air ambulance evacuation. Let’s dive into the factors that affect the two and how technology can help the air ambulance industry in this regard.
Air Ambulance Industry and Fuel Efficiency
Contingency fuel itself can be a source of fuel wastage for the air ambulance industry. Wondering how? It’s a no brainer – lesser weight translates to lesser fuel. Contingency fuel is usually carried to meet any unforeseen circumstance that can compel medical flight to be on air for a longer period of time.
If there was a mechanism where any adverse conditions can be predicted beforehand, the need for contingency fuel can be negated completely or at least reduced to a huge extent. The approach would help greatly.
Another aspect is flight route. Often, air ambulances are compelled to change their flight path or flight at varying altitudes due to changing weather conditions. Actions like these accelerate the fuel burn pace. If this uncertainty can be taken away, route planning becomes more efficient where the medical flight need not be on air for longer times than necessary. Needless to say, this increases the fuel efficiency and as a consequence, cuts associated costs.
How Technology Helps
Satellite connectivity in real time can help to a huge extent to plan the routes, but this is nothing new to the air ambulance industry but connect analytical algorithms to weather data and you have something new. The combination brings to the table the ability to predict weather and plan routes even better.