There has been much anticipation surrounding the new air ambulance bill that aims at curtailing surprise billing practices. However, experts opine that the draft leaves much to be desired for both parties – the payers and the air ambulance service providers. The feeling is that the lawmakers have tried to take a middle ground so as to not displease the air ambulance industry or the medical insurance industry.
From the insurance industry point of view, the fact that it suggests an in-network rate even for those medical flight service providers that are out of network seems like a big win. The provision is something that payers have wanted all along.
From the air ambulance industry point of view, the draft allows for arbitration if there is a dispute with regards to the billing. However, since this comes in the backdrop of a set rate, the industry is not too happy about it.
How is the Air Ambulance and the Wider Healthcare Industry taking it?
The American Hospitals Association has strongly opposed the draft. Their reasoning is that it harms the rural hospitals by limiting the access that patients currently have. The association went as far as saying it is a ‘windfall’ for the insurers ‘at the expense of’ community hospitals. American Association of Medical Colleges too has opposed the draft.
America’s Health Insurance Plans has displayed its dissatisfaction surrounding the provision for arbitration.
More about Arbitration
When it comes to air ambulance companies, arbitration will only be possible for amounts over $25,000. The industry is also expected to provide two years’ worth of data pertaining to costs. This data would be provided to US Transportation Secretary as well as HHS.
The air ambulance industry has been vocal in raising the concerns surrounding patient safety as well as closure of medical bases. They also pointed out that the current insurance payouts by Medicare and Medicaid do not cover even 40% of the costs.
There is no disputing the fact that the most important consideration when acquiring an air ambulance is the aircraft itself. However, once this is zeroed down upon, other considerations come into play. The prime among these factors is the interior of the aircraft. In this context, it must be borne in mind that aircraft manufacturing companies do not usually build one specifically for the air ambulance industry. They are designed for business. Once acquired, these aerial vehicles are then customized for medical transport. The following become the basic considerations for effective customization:
- Crew comfort
- Ease of access
- Ease of loading and unloading the patients
- Medical equipment accommodation
What Makes a Good Structure for Air Ambulance?
The entry, in other words, the cargo door, plays a vital role. The bigger this aspect is the better, as it facilitates easy on-boarding and off-boarding of patients. Cabin room is another factor that holds high importance. Since medical equipment needs to be kept handy during flights, cabin room matters. Plus, leaving just a little space for the patients and the crew is not advisable as it poses an operational challenge when the situation is critical.
Cabin floor is among the important factors. It is quite possible that the floor gets dirty during the course of patient care. Blood, bodily fluids, and even spillage of medicines are sometimes unavoidable. However, all these must be easily cleanable later as they can pose a health risk. Electrical outlets, high ceilings, fresh air distribution, low vibration, sound proofing are some of the other considerations.
While most of these factors can be customized post purchase, some aspects like low vibration and sound proofing are inherent features of an aircraft. More and more aircraft manufacturers these days are developing aerial vehicles that are meant specifically for the air ambulance industry. The change has come about due to the increasing demand.
With rural hospitals in the United States closing down at an alarming rate, telemedicine is among the tools, along with air ambulance services, that is filling the void. Imagine a possibility where telemedicine is made available in medical flights. It would have a lasting impact on efficiency, quality of care and also costs. In this guide, we discuss the various possibilities in some detail.
Doctors Take Cubicles for Air Ambulance Services
Telemedicine essentially is an internet-enabled concept where the doctor in front of a computer relays real-time information through video conferencing. Of course, there needs to be a medical professional on the other end too, so that the physician’s instructions are followed correctly. An emerging trend today is telemedicine centers where tens of physicians behind cubicles offer remote healthcare services. This is especially helpful for people residing in rural parts of the United States where getting adequate medical help on time can be a real challenge.
Not All Emergencies can be Handled Online
Of course, there are going to be situations where personal medical attention becomes imperative, and if the situation is serious, it can demand air ambulance services. What if the patient is critical and the paramedic onboard needs expert medical advice? It is in situations like these that telemedicine can help air ambulance services. With professionals practicing a wide range of specialties, it becomes easy to get the right help at the right time for air ambulance companies.
A Tie up is Necessary
Today, there exist several telemedicine businesses that hire tens of doctors. However, there is a gap and that is collaboration between telemedicine industry and air ambulance services. Such a move will enhance patient care while cutting costs as air ambulance companies can do away with having physicians at the site all the time. It can be a pay-per-service model. Moreover, the medical flight service would have instant access to an array of medical specialties.
Spinal cord injuries unfortunately are among the most serious ones and can leave the patients in need of high level of medical care. Prolonged rehabilitation is almost always a requirement. However, getting to the hospital, especially if they are located a huge distance away, can be a challenge. This is where air ambulance services come into picture. Fixed wing air ambulances are best suited in the situation. They are quick, which means travel time is minimum and the patient does not have to go through hours of discomfort-filled travel. Moreover, the fixed wing air ambulances themselves are sans bumps, making it safe for the patient.
Air Ambulance and Patient Needs
Worsening of the current injury is a possibility during patient transport. The air ambulance must therefore have the right equipment and the right experts onboard to make this journey a smooth one. The care during the transit has a huge bearing on the ultimate outcome post recovery. Risks like pulmonary embolism and deep vein thrombosis are high. The crew must be cognizant of this fact. Many patients who develop spinal complications also suffer from bladder and bowel disorders. It is something that the staff must be ready to handle.
Why Medical Flights are the Best Choice
Most air ambulance companies facilitate seamless coordination between the ground ambulances and the air ambulance itself. The transition becomes flawless and the patient is assured of good care. Moreover, the fixed wing air ambulances these days are nothing less than highly sophisticated intensive care units. This means that any complications that can potentially occur en route can be efficiently handled. The cost of the air ambulance can be a concern for people. However, by doing the right research and proper negotiation keeping the insurance provider in mind, the issue can be solved efficiently. In the end, what matters most is the full recovery of the patient.
Most air ambulance rescues are enabled by helicopters and the sound that they generate can be a huge hindrance for communication. Working around this problem is vital to keep the communication ongoing between crew members and also to maintain the efficacy of it. Active noise cancellation is one such technology that has brought about a paradigm change in the air ambulance industry. It simply does away with unwanted noise and makes the communication clearer. Helmets have now become a playground for newer technologies. However, while employing technology to make communication seamless, the weight of the helmets can be a concern.
Air Ambulance Rescue Helmets
Ergonomics and weight of helmets have become as important as the communication systems that they host. With all the technology, care must be taken to ensure that they do not hinder the rescue efforts.
Most helmets are connected to the helicopter intercom systems so that they can hear what is going on at any given point. Radios also play a major role here as communication with the ground team is also vital. Most helmets have a built-in radio receivers and speakers too but switching between the two can sometimes be a challenge. This is where customization comes into picture.
Customization of Air Ambulance Crew Communication Devices
There are several companies out there that churn out customized communication devices. Air ambulance organizations can get exactly what they want through them. For instance, switching between radio equipment and intercom would be truly a seamless process. However, there are a few drawbacks.
The main con is the price. Customization comes at a premium and the trade off between the utility and the price can be skewed. The other factor is aftermarket service, which might be poor, unavailable or highly expensive. Plus compatibility with changing technology can turn out to be a headache.
Air ambulances must factor in all the elements discussed above to come up with the best possible communication solution.