An air ambulance service always comes at a premium cost. Getting your money’s worth is only possible if you know what to expect out of it. This is especially true if you have enough time to make a comparative study of your options. Of course, if it is an emergency, you will not have the time and will have to make do with the quickest available option. Here are some of the factors that you can look into.
Cost of the Air Ambulance Service
Perhaps the biggest consideration is the cost of the air ambulance service. One must not hesitate to negotiate the price beforehand and try to get the best deal. Feel free to ask for quotes from various air ambulance service companies in your area and choose the one that suits your budget.
The Facilities on Offer by the Air Ambulance Service
In the quest to get the best deal possible, you cannot ignore the service considerations. You would want to tend to the emotional needs of the patient rather than spending time on logistics like finding a hospital bed or arranging a land ambulance. Most of the good medical flight service providers will take care of things like these.
You do not want to end up utilizing the services of an out-of-network air ambulance company. The result can be an out-of-pocket expense that can run into thousands of dollars. This should be one of the first considerations.
Give Air Ambulance Service Membership a Thought
Air ambulance memberships can rid you of the worry pertaining to costs. For just about a hundred dollars a year, you can get memberships that shield you from the risk of having to pay any amount out of your pocket. The only thing to bear in mind is that these memberships are usually limited to only one air ambulance service or at the max, a few of them.
It is widely believed that the new air ambulance regulation that is aimed at putting curbs to surprising billing practices will come into effect at the beginning of the next year. What it holds for the common man is a mystery to much of the country at this point in time. Most people believe that it will put an end to the unexcepted huge medical and air ambulance bills. While this is true to a very large extent, it is not the entire story. There is more to it. We try and highlight those points that one must know fully.
Air Ambulance Billing Can Be an Individual Choice
You will always be encouraged to take an in-network air ambulance service. The cost will be a concern only for the insurance and medical flight service providers. But what if you want an air ambulance service that is out of your network? Upon giving written consent, you can opt for any medical service that you choose. However, the insurance company may not cover the full amount and you may have to pay the service provider on your own.
The Coverage May Depend on Your Insurance Plan
Co-payments will remain as previously. The only difference is that the co-pay amount will not change based on the network. The regulation is applicable only when the service is provided by a non-participating service provider in emergency situations. This part of the regulation will come in handy in instances where the patient is not the decision-maker. For instance, the call to avail of an air ambulance service may be taken by the treating medical professional during an emergency. The patient might not even be able to give consent. The clearance of the resultant bill does not come under the responsibility of the patient anymore.
Infections even after COVID-19 vaccinations are rare but not unheard of. Moreover, the world is today witness to newer variants of the virus and no one knows for sure where the mutations are headed. In this scenario, owing the right medical insurance is of utmost importance. It is every individual’s responsibility to understand what is covered under the insurance and what is not, especially when it comes to medical flight services. Finding out that you have inadequate coverage at the very last moment when you need a medical flight can be disastrous, especially since the cost can veer you towards bankruptcy.
Coverage for Medical Flight Services
Adequate medical flight insurance coverage is especially important for those who travel overseas. Of course, it goes without saying that a comprehensive travel insurance is important. However, not many people understand the importance of looking into the fine print about whether medical flight evacuations are covered or not. If covered, what is the kind of coverage that you would be getting. One must keep in mind that international medical flight evacuations can be extremely expensive and can run into several thousand dollars, often running into eight-digit bills.
What Coverage do you Need?
Some travel insurances will only offer to admit you to the nearest adequate medical facility. That means that you might end up with the best possible treatment but in a developing country or an underdeveloped country. On the other hand, if your insurance promises that you will get treatment closer to your home in your nation, it may necessitate a medical flight evacuation. What you want is a health insurance policy like that. The premium may be slightly higher, but you can breathe a sigh of relief and travel confidently to any corner of the globe. This is especially important in the context that much of the world remains without access to COVID-19 vaccination.
Medical flight personnel is often involved in highly tense situations where quick decision-making and execution can mean the difference between life and death. What does this mean? We are alluding to the need to engage the mind and both simultaneously without being deterred by tough situations. The training module of medical flight professionals must take this factor into consideration. Gamification of their training can achieve this effect. Of course, there is no comparison to real-life experience that these trained individuals will later get. However, gamification ensures that even rookies display better responses within a shorter period.
Designing the Right Training for Medical Flight Professionals is vital
Designing the curriculum and transforming it by introducing gamification is no small feat. Obviously, it is not something that a regular game designer or an academician can achieve. The effort demands that highly experienced professionals with real-time medical flight experience are involved. It is a giant step away from the regular classroom lecture. That said, it must be noted that how much ever mundane classroom lectures may seem, they cannot be done away with. Human interaction is always going to trump any other form of knowledge transfer.
How will Gamification Improve Learning?
Gamification, of course, uses technology as its crutch. However, it also enables this model of training to be personalized. One cannot expect a human trainer to devise a training program that is specific to each individual, but when you employ technology, this becomes easy. Machine learning algorithms can quickly understand each person’s speed of learning and adapt accordingly. Moreover, it is free of human emotions so things like frustration are never in the picture. You can ask a computer program to explain something of a medical flight to you any number of times with zero hesitation. Of course, the medical flight industry must first buy into this concept if it is to become a reality.
In the past, the air ambulance industry has proved that it is an indispensable part of the health emergency services in the United States and beyond. The cost of availing the services has been a concern, but that apart, the utility of the air ambulance industry has never been questioned. Today, it plays an important role in repatriating COVID-19 patients from beyond the borders. It is also continuing to play a huge role in offering quality care to people in the rural parts of the United States. However, because of the COVID-19 situation, there needs to be a change in the way this industry functions.
Definition of Medical Necessity has Changed in the Air Ambulance Industry
Of course, we are not referring to medical necessity in the context of insurance coverage, approvals, etc. That remains the same. However, today, hospitals are encouraging people not to visit them unless it is important. The reason behind this is simple; people who already have a serious health condition must refrain from visiting spots that are hotbeds of COVID-19 infections, hospitals being one among these. The air ambulance industry is not completely prepared to handle this pandemic that is of epic proportions.
Recommending Air Ambulance Services Demands Careful Deliberation Today
Most of the helicopters in the air ambulance industry are not isolated enough to separate the patient from the rest of the crew. This poses a threat both to the healthcare workers and the patients. The problem of isolation does not exist in ground ambulances.
Besides, reaching the hospital early does not translate into immediate admissions today. Depending on the symptoms of the patient, he or she might need to be tested and isolated before being treated. The treatment protocols are still evolving. In essence, the physicians recommending air ambulance services should do so only after careful deliberation.
Amid thundering engines and pounding heartbeats, crews of medical flights set out on life-saving missions every day. The mission starts even before the takeoff. The planning begins with choosing the right crew, the right aircraft, ground coordination, specialists – the list goes on. On long-haul flights, it is also about accommodating the crew members of the medical flights once they land in far off places. Accounting for all the eventualities is what makes a mission successful.
Medical Flights beyond Borders
It takes anywhere between 12 hours to a day to get appropriate permissions for medical flights to cross borders. Failing to achieve this, can result in unnecessary delays and administrative hurdles. When the patient is critical, such a waste of time is can prove to be the difference between life and death. The degree of difficulty in obtaining these permits varies from one country to another. It can cost anywhere between USD 50 and USD 400.
Security of Medical Flights
All said and done, there are always those rare instances where air ambulances have to take off, and the ground staff then has to quickly work towards obtaining the permits. Security is a prime concern in such instances, especially if the travel destination is politically volatile. Experienced medical flight service providers are well aware of such issues and are always prepared for them. They know the process and the people in the right places to make it happen.
Planning the Duration
Typically, air ambulances can be prepared to take off within an hour but these are always short-haul. For longer distances, it can take twice this time. Fuel, medical supplies, landing permits, etc. are part of the preparation.
Medical flights are usually called for emergencies. It takes an experienced crew to smoothly handle the unexpected. This includes the pilot and also coordinators during long flights.
Medical flight professionals function in an atmosphere of uncertainty today where what seems like an unknown illness can be a highly infectious disease, especially with the flu season and infections like Novel Coronavirus making rounds. In this context, how can they ensure their safety while caring for the sick? The question beckons some thought and also a few precautions to remain safe. Difficulty breathing, fever, and cough can be reason enough to take the precautions that we discuss below. The idea is for medical flight personnel to remain prepared to avoid any unforeseen eventualities.
Precautions to be Taken by Medical Flight Professionals
The foremost thing to do is to handle bodily fluids such as blood, vomit, and diarrhea with utmost caution. In this regard, hand washing is very important. Washing hands often when in contact with patients with respiratory difficulty is advisable. Soap is effective, but alcohol-based cleaning agent, which contains at least 60% alcohol is also advised. Care must be taken to not touch the nose, eyes, or mouth with unwashed hands. Medical flight professionals must make ample use of disposable gloves while handling patients. These must be disposed of carefully in biohazard bags. It must be kept in mind that hands are washed even after removing the gloves.
Other Precautions that are Necessary
In areas that are known to have even the smallest number of infected patients, medical flight professionals must make use of bodysuits that are certified to insulate from infections. Since it is suspected that Novel Coronavirus can be aerosolized, it is wise to wear a facemask as a form of protection. Also, the number of personnel coming in direct contact with the sick should be minimized, although it is impossible to completely eliminate this possibility. Most importantly, one should be well-versed with the precautions put forth by the CDC.
There is no disputing the fact that the most important consideration when acquiring an air ambulance is the aircraft itself. However, once this is zeroed down upon, other considerations come into play. The prime among these factors is the interior of the aircraft. In this context, it must be borne in mind that aircraft manufacturing companies do not usually build one specifically for the air ambulance industry. They are designed for business. Once acquired, these aerial vehicles are then customized for medical transport. The following become the basic considerations for effective customization:
- Crew comfort
- Ease of access
- Ease of loading and unloading the patients
- Medical equipment accommodation
What Makes a Good Structure for Air Ambulance?
The entry, in other words, the cargo door, plays a vital role. The bigger this aspect is the better, as it facilitates easy on-boarding and off-boarding of patients. Cabin room is another factor that holds high importance. Since medical equipment needs to be kept handy during flights, cabin room matters. Plus, leaving just a little space for the patients and the crew is not advisable as it poses an operational challenge when the situation is critical.
Cabin floor is among the important factors. It is quite possible that the floor gets dirty during the course of patient care. Blood, bodily fluids, and even spillage of medicines are sometimes unavoidable. However, all these must be easily cleanable later as they can pose a health risk. Electrical outlets, high ceilings, fresh air distribution, low vibration, sound proofing are some of the other considerations.
While most of these factors can be customized post purchase, some aspects like low vibration and sound proofing are inherent features of an aircraft. More and more aircraft manufacturers these days are developing aerial vehicles that are meant specifically for the air ambulance industry. The change has come about due to the increasing demand.
Spinal cord injuries unfortunately are among the most serious ones and can leave the patients in need of high level of medical care. Prolonged rehabilitation is almost always a requirement. However, getting to the hospital, especially if they are located a huge distance away, can be a challenge. This is where air ambulance services come into picture. Fixed wing air ambulances are best suited in the situation. They are quick, which means travel time is minimum and the patient does not have to go through hours of discomfort-filled travel. Moreover, the fixed wing air ambulances themselves are sans bumps, making it safe for the patient.
Air Ambulance and Patient Needs
Worsening of the current injury is a possibility during patient transport. The air ambulance must therefore have the right equipment and the right experts onboard to make this journey a smooth one. The care during the transit has a huge bearing on the ultimate outcome post recovery. Risks like pulmonary embolism and deep vein thrombosis are high. The crew must be cognizant of this fact. Many patients who develop spinal complications also suffer from bladder and bowel disorders. It is something that the staff must be ready to handle.
Why Medical Flights are the Best Choice
Most air ambulance companies facilitate seamless coordination between the ground ambulances and the air ambulance itself. The transition becomes flawless and the patient is assured of good care. Moreover, the fixed wing air ambulances these days are nothing less than highly sophisticated intensive care units. This means that any complications that can potentially occur en route can be efficiently handled. The cost of the air ambulance can be a concern for people. However, by doing the right research and proper negotiation keeping the insurance provider in mind, the issue can be solved efficiently. In the end, what matters most is the full recovery of the patient.
The huge air ambulance bills are a matter of concern no doubt for citizens of the United States. We present a few options through which this burden can be contained.
Community Partnership with Air Ambulance Companies
It was recently seen that Gulf Shores residents now have access to free air ambulance services. Thanks to the partnership between the county and a large medical flight service provider, they will not have to pay any balance bills going forward. It is an idea that is worth emulation for the rest of the country.
Individual Memberships for Air Ambulance Services
Almost all big air ambulance companies offer membership plans that insulate their customers from balance bills. However, not many people avail this as it is an addition to their medical insurance cost. More importantly, there are not many medical flight provider groups that come together and offer comprehensive coverage.
What can Air Ambulance Companies Do?
There is a part that air ambulance companies too can play. For instance, REVA which is an international air ambulance company recently has increased its affiliations with private insurance companies. This will, in turn, rid the users of the worry of air ambulance costs. Even other providers now are veering this way, and as the web of coverage increases, the end users will benefit hugely.
Federal Intervention is an Option
The federal government has the authority to regulate the air ambulance industry. However, there is stiff opposition to any such move as it lays a huge financial pressure on the industry. It is the move that most state governments like Wyoming are pushing for, but so far, the move has borne no fruits. It is also unlikely that this route is going to be effective in the future.
Any move that brings insurance providers as well as air ambulance industry together is bound to be a success. Unfortunately, however, this is not happening at the present.