The Right Questions to Ask a Medical Flight Company

The Right Questions to Ask a Medical Flight Company

Medical flights become a necessity when ground ambulances are not a choice. However, when the need for transport is not urgent, you have the time to make a sound choice, but first, you must know what questions you must pose to the medical flight company. Here, we discuss a few pertinent ones.

Does the Medical Flight Service Come Under My Insurance Network?

Health is important but cost is a factor too. Medical flight services can be quite expensive. When given a choice, you must exercise it to know what you are getting into. Air ambulance transport bills can run into the tens of thousands and in the hundreds of thousands, if the destination is across borders.

What Mode of Medical Flight is Right for Me?

Fixed-wing air ambulances are slightly more expensive than helicopters. However, they are quick and much more comfortable. In fact, preference must be given to fixed-wing flights if the journey is long. One major limitation, however, is its ability to land. Unlike helicopters, they need extended landing grounds.

Is the Air Ambulance Equipped Enough?

Today, one can hire air ambulances that suit the prevailing medical condition of a patient. For instance, you can hire one that is a flying neonatal care unit, if the patient is a newborn. Mission critical equipment like ECG monitors and the like must be available if the situation demands it.

Will the Organization Coordinate Care Beyond the Flight?

Most medical flight companies will offer you services that go beyond simply taking you from one place to another. They coordinate care with the receiving facility and keep in touch with ground ambulances if their services are required. If it is a cross-border transfer, the service provider may help you with the necessary formalities too.

These are some of the vital questions that one must ask before opting for a medical flight service to avoid any nasty surprises later.

What’s Happening in the Air medical transport Industry Currently?

There’s a lot happening in the air medical transport industry currently. With the state lawmakers and the feds trying hard to end surprise air medical billing practices, there is a high degree of lobbying that is taking place both by insurance and air medical transport industry. There is a huge amount of blame game going on. Both parties are trying to pin the blame on each other. Often, you’ll find articles that highlight high bills that patients are compelled to foot and on the other hand, articles that detail the plight of the air ambulance industry and the rising costs it is grappling with.

What is a Surprise Air Medical Transport Bill?

In order to understand what surprise air medical transport bill is, we should adopt an industry agnostic perspective. The problem is not just with the air ambulance industry, it is rampant throughout the medical world. In the United States, unlike other parts of the world, insurance is a matter of network coverage. If a provider is not covered by the insurance company, it is likely that the reimbursement is going to be rejected. This compels the patients to foot the bill all by themselves. This phenomenon, where a person is compelled to pay a medical bill, in spite of having medical insurance, is known as surprise bill. This is what the polity of the nation is currently trying to eliminate.

Why is Tough to Eliminate Surprise Billing?

There are several facets to this. Some air ambulance companies, in the absence of fair reimbursement by insurance industry, simply do not want to come in network. The question arises, “Why?” The answer is obvious – this move paves the way for balance billing where the patient becomes responsible to foot that cost which is not covered by the insurance provider. Then who is to blame? Well, both insurance and air ambulance industries: the insurance industry because it refuses to reimburse a fair amount and the air medical transport industry because it refuses to come within insurance networks. It’s a Catch-22 situation.

Booking an International Air Ambulance – The Risk

Booking an international air ambulance sometimes becomes a necessity when you have to take your loved ones beyond the borders of the country you live in. In a country like the US or UK where the sector is heavily scrutinized and regulated, the chances of things going wrong is fairly small as long as you are financially sound enough to foot the bill. However, money is not the only criteria when you want to book an air ambulance in countries where regulations are slightly lax. In this context, one must understand that the industry is not that mature in most parts of the world, especially developing countries.

Fraud is a Possibility when You Book an Air Ambulance Across Borders

Take for instance, the case of an air ambulance company in the Indian capital of New Delhi. It is believed that an air ambulance company was booked by the authorities for purposely defrauding people after taking their money in advance and not offering medical flight services. The authorities only acted after the company had duped several people. One such person ended up losing his critically ill father owing to this fraud. He had paid the company in advance to transport his father from Johannesburg to India.

The Precautions One Must Take

  • Accreditations are a good way to begin. Checkout whether the air ambulance company that you plan to hire is accredited by well known organizations. For instance, a company like REVA has multiple accreditations and is known to fly several patients internationally and has been doing so for quite some time.
  • Another great way to check this out is by going through testimonials. Social medial channels like Facebook are a great start. See what other people are saying about the company to gain confidence.
  • Referrals also matter. If you know someone who has used such a facility speak to them.

Finally, always keep in mind that internet should only be the first line of research. There is no substitute to speaking to air ambulance services first-hand.

Digital Connectivity, Air Ambulance Industry and CO2 Emissions

The aviation sector – which air ambulance industry is a part of – is a huge contributor to CO2 emissions globally. In fact, about 2.5% of the global CO2 emission is attributed to the sector. Even more concerning is the fact that the impact of high-altitude emissions is twice as much when compared to ground-level emissions. Digital connectivity that provides an IP to each air ambulance can play a part in cutting down this carbon footprint. The technology, along with digital connectivity that generates and transmits data in real time, can make wonders. Let’s take a look how.

Better Air Ambulance Flight Planning

Turbulences owing to adverse weather conditions can cause a lot of fuel burn. They often necessitate emergency landings, change in altitudes, route deviations and so on. All of these actions cause fuel to burn at a higher rate. Imagine a situation where all this data is passed on to the air ambulance well in advance through a network of digital connections so that alternate flight routes can be mapped well in advance and seamlessly. It would also preclude the possibility of mid air mishaps and help in offering better service and comfort to patients onboard. Most importantly, it would bring down the costs related to fuel and also the associated CO2 emissions.

The Need to Carry Contingency Fuel

There is a direct correlation between the weight of an air ambulance and the fuel that is needed to carry it in the air. As a precautionary measure against unforeseen circumstances that can necessitate longer flight time, most air ambulance flights carry contingency fuel. This adds to the weight of the aircraft and in turn, burns more fuel. Data gleaned through connected devices and satellite imagery in real time can lift the veil off such uncertainties and lessen the need for contingency fuel.