Medical flight services demand that the organization providing it coordinates with several agencies to bring the patient a seamless experience. This includes coordinating with ground staff, last-mile transportation to the hospital, contacting the receiving hospital, coordinating with local authorities, the list goes on. Amid all this, there is always the possibility of a data leak. Sensitive health data pertaining to the patient may fall into the hands of undesirable sources and lead to legal complications. Of course, the biggest concern for the medical flight services would be to remain in compliance with Health Insurance Portability and Accountability Act or HIPAA. The act guides how and when data can be shared and patient consent requirements.
Application Programming Interface Can Help Medical Flight Services
Data transfer through an application programming interface, popularly known as API is ideal for medical flight services. Here the data transfer takes place between two computer systems without any manual intervention. Moreover, the data transfer takes place in an encrypted format, which makes data leaks impossible. It is a sure-shot way to ensure that a company that is involved in offering air ambulance services is shielded from the possible negative implications as a consequence of not following HIPAA rules inadvertently.
Training the Staff is Also Important
Building strong technology is important no doubt but that does not mean that the human element is ignored. Air ambulance services employ several people. These people may come in contact with patient data in one way or the other. For instance, the patient medical history in a document form is a necessity for in-flight care of the patient. It is, therefore, imperative that the staff is well aware of what constitutes sensitive data and how to handle it. Even a casual conversation about the patient with the wrong person can lead to legal hassles for the organization that offers medical flight services.
The air ambulance industry saw quite a few developments in the recent past. From making the services affordable to ushering in new technology, the space was rife with exciting developments. We take a look at a few of the advances that caught our attention. Read on, to keep up with the latest happenings in the air ambulance industry.
Cost-Effectiveness Becomes the New Mantra of the Air Ambulance Industry
More and more states are allowing air ambulance memberships now. With the pressure on the air ambulance industry to contain costs and the new curbs on surprise billing around the corner, many service providers are now offering membership programs at a very reasonable price. It will be no surprise if the service providers soon start offering privileged services through membership programs to stay competitive and gain customer loyalty.
Norwegian Air Ambulance Acquires New Technology
Technology has been at the forefront of the air ambulance industry. Keeping with the trend, Norway’s national air ambulance service has acquired IV fluid and blood warming devices. The new facility will increase the chances of patient survival and recovery. The device will allow the fluids to be warmed to body temperature before infusion. In essence, people will now be able to get better care en route to hospitals. The national air ambulance of Norway will have this equipment fitted to all its choppers and fixed-wing aircraft.
Military and Air Ambulance Industry May Work Together to Fight COVID-19
Militaries across the globe have a sizeable lineup of helicopters. The air ambulance industry is well equipped to turn them into make-shift medical flights with no structural modifications. An example of this was seen recently in Austria where a military chopper was fitted with a medical kit and a COVID-19 patient was transported using its services. Governments around the world can take a leaf from this effort to fight the pandemic more effectively.
The air ambulance industry has seen several technological advancements in recent times and so have drone designs. However, it is noteworthy that there are not many drones being used in the civilian space meaningfully. Of course, drones are being used in the military space extensively and with high success rates. What is stopping drones from entering the air ambulance industry? This is a question that naturally arises. In this context, it must be noted that it was the military that first adopted medical flights, which eventually became what we refer to today as the civilian air ambulance industry.
What will it Take Drones to Enter the Air Ambulance Industry?
Military drones usually function in no-man zones in war-torn or border areas where there are not many obstructions. They have a fixed task and a fixed target. There is a huge support system on the ground that adds to the functionality of the drones. However, this is not yet the case with the air ambulance industry. Looking at it from a civilian perspective, most of the drones would need to function in areas that are teeming with people, vehicles, and urban infrastructure. These translate into obstacles. Navigating through them is easier said than done.
Obstacle Avoidance is Key to Success
What if the drones are able to avoid obstacles on their own without the need for external interference? A sensory advancement like this can make a huge difference. Come to think of it, the feat is not impossible, especially considering the fact that this is precisely what autonomous vehicles do.
Of course, navigability is another issue. The ground controls that can remotely monitor the drones are limited by range. While satellite controls can be brought into the picture, the danger of misuse of such technological access looms large. The need, therefore, is for a middle ground where safety and efficiency are both ensured. For now, it is a game of wait-and-watch.
Technology has taken over almost all parts of our daily lives today, so it is no surprise that the air ambulance industry is evolving technologically. However, most of the changes have been focussing on making the flights safer and the equipment more effective. What about the information that the air ambulance crew handles every day? There has not been significant progress in this realm. Most of the information is exchanged via paper even today. It must be pointed out that some of the information is shared electronically, but there is a problem. The information sharing is mostly scattered and there is no one-stop solution to it as of now.
Electronic Flight Bags can Transform Air Ambulance Functioning
From standard operating procedures to weather forecasts, there is a sea of information that the crew needs to be aware of during each flight. Wouldn’t it be great if all the relevant information is found under one umbrella? Electronic flight bags can do the trick. A well-connected device that brings all the information under a dashboard is the ideal solution. The information needs to be dynamic as factors such as weather can change constantly. The ecosystem can be interconnected to several sources through a centralized data cloud.
What are the Limitations?
The air ambulance industry is highly regulated. Therefore, the electronic flight bag system would need approval from the relevant authorities and will need to remain in compliance. Then, there is the issue of connectivity. Without continuous connectivity, no cloud system works efficiently. With the air ambulance services often operating in remote areas, wireless internet connectivity can be an issue. Also, uniformity in sharing the data needs to be there so that all the systems involved speak to each other in a common language to avoid misinterpretation, duplication, or omission of critical data.
Despite all the limitations, it is hoped that the air ambulance industry will overcome them in the interest of smoother and more efficient operations.
Imagine taking off in an air ambulance but without a pilot! Seems like a scene from a science fiction movie, right? Well, not anymore. The technology is already a reality, and now, the efforts are on to make it more widely available. The International Civil Aviation Organization has set out on an ambitious project that will soon see our skies fill with autonomous air ambulance vehicles. The fact that these will be “electric vertical take-off and landing vehicles” makes the entire prospect even more exciting. In this context, it must be noted that it will be cheaper and more eco-friendly than its yesteryear counterparts.
EHang Air Ambulance is Leading the Way
EHang is a Nasdaq-listed company that has pioneered the autonomous air ambulance vehicle industry. The company finds it origin in China where it has already been deployed during the COVID-19 crisis. Imagine being able to control the air ambulance from the ground. There would not be a need to have the entire crew on board, thus minimizing the risk of contracting the infection. Plus, these compact air ambulance vehicles can easily land and take off without the need for a lot of space. EHang will be the guiding force of the International Civil Aviation Organization’s project and is expected to share its technical and operational expertise in the arena.
EHang has found great success in its passenger grade aircraft that it calls the EHang 216. It is a two-seater that is ideal for transporting patients and medical supplies to reasonably short distances. It must be noted that international repatriations will still be something that the traditional air ambulance vehicles will have to undertake. It is noteworthy that most air ambulance evacuations are domestic and involve motor vehicle accidents and medical emergencies due to underlying chronic diseases. It would not be an overstatement to say that autonomous air ambulances are all set to change we handle medical emergencies in the days to come.
Medical air transport could witness a drastic transformation if the Urban Air Mobility challenge is successful. The intent behind the challenge is to bring greater mobility to urban areas that are usually dense with people and traffic, hindering emergency transportation. The challenge has been put forth by NASA. The organization has already signed up 17 different agencies in the aviation industry, and the results could bring about a sea of change in medical air transport. NASA will be leveraging its partnership with the FAA to make the effort successful. Moreover, it would help to expedite the most viable solutions.
Although the challenge will begin this year, the first actual Grand Challenge will be held in the year 2022 where developmental activities will finally take place. This will include real-world scenarios as well as simulation environments. The participants will be judged on criteria such as communication, surveillance, and navigation. NASA will help the chosen ones with quick approvals and tech certifications.
Healthcare Technology and Medical Air Transport
Royal Philips is a well-known player in the international health technology domain. Now, the organization has embarked on an effort to make emergency services such as medical air transport more efficient. The company plans to first look at the wealth of data that the healthcare industry currently sits upon. This can help emergency services be more precise in their response. For instance, a medical air transport company, with the help of real-time data, will be able to carry the right specialists and the right equipment for better outcomes.
At the same time, Philips is trying to make bulky equipment such as defibrillators and monitors more compact so that they can be carried around more easily. If successful, the effort could result in better patient and provider satisfaction. It may even cut the cost of emergency medical services.
Drones have immense potential to augment the efforts of the air ambulance industry. They reduce costs, reach treacherous terrains, and function in risky situations. Thanks to modern technologies like cloud computing and Internet of Things, drones today are making advances in leaps and bounces. However, drones can be a menace too. Flying too close to air ambulances have caused many flights to be aborted midway and led to near-fatal accidents. The fact that such disturbances occur when carrying critical patients is an added insult to the injury. In other words, the air ambulance industry views drones with a mixed feeling. Here, we take a look at some recent developments that prove our point.
The Air Ambulance Industry is Trying to Tackle Stray Drones
Air ambulance industry experts say that, in the UK, drones are not allowed to fly over 400 feet. Failing to comply with this rule can attract fines of up to 1,000 British pounds. However, the problem is that air ambulances, most of the time, are compelled to fly below this altitude. With a growing number of hobbyists taking up flying drones, this is turning out to be a real danger for the air ambulance industry.
The only thing that medical flight organizations can do in this scenario is building awareness. Industry experts say that a good rule of thumb is to keep the drones in sight at all times. If the drone is not visible to the hobbyist, it is likely that it is disturbing a helicopter, likely a medical flight that is en route, trying to help a critical patient before it is too late.
A Full-Service Drone Company Takes Birth in the United States
There is also some good news for the air ambulance industry pertaining to drones. A company by the name Aquiline has come up with a drone that is capable of executing medical rescue operations. The company has developed a dedicated cloud environment and an operating system to make drone operations seamless.
In light of the above developments, it is safe to say that responsible use of drones will definitely help the air ambulance industry in the future.
Cost saving seems to be the concern of the air ambulance industry in recent times. While there are several resources like the hangar and quality maintenance that cannot be contained, there are certain aspects that technology can help with. Fuel efficiency and route mapping are among those. In fact, the two are closely connected to each other, especially when it comes to long-distance air ambulance evacuation. Let’s dive into the factors that affect the two and how technology can help the air ambulance industry in this regard.
Air Ambulance Industry and Fuel Efficiency
Contingency fuel itself can be a source of fuel wastage for the air ambulance industry. Wondering how? It’s a no brainer – lesser weight translates to lesser fuel. Contingency fuel is usually carried to meet any unforeseen circumstance that can compel medical flight to be on air for a longer period of time.
If there was a mechanism where any adverse conditions can be predicted beforehand, the need for contingency fuel can be negated completely or at least reduced to a huge extent. The approach would help greatly.
Another aspect is flight route. Often, air ambulances are compelled to change their flight path or flight at varying altitudes due to changing weather conditions. Actions like these accelerate the fuel burn pace. If this uncertainty can be taken away, route planning becomes more efficient where the medical flight need not be on air for longer times than necessary. Needless to say, this increases the fuel efficiency and as a consequence, cuts associated costs.
How Technology Helps
Satellite connectivity in real time can help to a huge extent to plan the routes, but this is nothing new to the air ambulance industry but connect analytical algorithms to weather data and you have something new. The combination brings to the table the ability to predict weather and plan routes even better.
Blockchain has been largely associated with cryptocurrencies but what a sizeable number of people do not know is that it has several applications, especially when it comes to security of data and operations. The air ambulance industry can benefit hugely from this technology. It is taking the world by a storm cutting across sectors today.
Cross border transactions, data security, and international regulatory compliance are just some of the areas that blockchain technology can prove of value. In a business world where digital transformation is making big waves, the air ambulance industry cannot afford to remain isolated today. It must actively look towards adopting this technology.
Blockchain makes Cross-Border Air Ambulance Transactions Seamless
Transactions usually take place through a centralized ledger. In other words, the monitoring of financial transactions is done from one central point. The nature of air ambulance business is contrary to this. It is dispersed and depending on one central point is often a hindrance.
Blockchain transforms this process through a decentralized ledger where an immutable record of every change made in the system is maintained. It is unchangeable and transparent. Every time even a small change is made to the ledger, it is immediately recorded. This gives a clear picture of who is responsible for what.
Data Security Made Easy
The inability to make any changes without recording who did it and not being able to change this ‘log’ later is blockchain technology’s biggest strength. Any sensitive data pertaining to business or patients simply cannot be stolen without being noticed. This feature acts as a deterrent to both internal and external parties. Unscrupulous elements would simply not attempt to steal or modify data for their advantage owing to the risk of being recognized.
Features like these and more make blockchain technology one that must be adopted by the air ambulance industry today.
Air ambulance services are usually viewed from a narrow lens. In other words, we associate medical flights with emergencies at a very granular level where individuals are rescued. We tend to ignore that they are a huge part of relief and rescue efforts at a government level across the globe. When natural calamities and manmade disasters are epic in proportion, air ambulances are the last hope for survival sometimes. Of course, they do not work in isolation and are a part of the bigger emergency response ecosystem. However, sharing of data, managing them securely and keeping the entire picture transparent and tamper-proof can be a challenge. This is something that blockchain technology can get right.
Blockchain Technology is More than Bitcoins
What most people fail to understand is that Bitcons or cryptocurrencies are just one application of blockchain technology. The real benefit is enablement of a system in which data flow is seamless, transparent and unchangeable. For large government organizations across the world, this is a huge plus because emergency situations are often soft targets for unscrupulous exploitation. Blockchain can keep make it virtually impossible for anyone to tamper with data and consequently the relief funds.
What is Blockchain Technology and How Can it Help Air Ambulance Services
We already know that blockchain brings to picture an immutable record of transactions. For air ambulance services, the biggest benefit is the trustworthy connection it brings to the emergency response ecosystem.
The answer to what the technology is all about: Blockchain is essentially a network that brings a large group together into a system where no change can be made in the dark. The only way to make a change is to make it apparent to the rest of the stakeholders in the network. Also, there is no going back to modify data. In all, this brings transparency to a group where the flow of information is truthful at all times.